Soporte al cliente de EazyProo

Contactar con soporte de EazyProo

Need help with an order, product key, activation, payment, invoice, refund, or account library access?

Crear un ticket de soporte Soporte por correo

Soporte vinculado al pedido Adjuntar capturas Historial completo de respuestas

Soporte directo

Elige cómo quieres contactarnos

Use a ticket for account or order help. Use email for general questions that are not tied to a purchase.

Ticket de soporte

Ideal para pedidos

Link your order, select affected items, add screenshots, and keep every reply together in your account.

Problemas de entrega o activación
Solicitudes de pago y reembolso
Ayuda con producto o licencia

Crear ticket

Soporte por correo

Consultas generales

Contact our team directly for general store, company, partnership, or pre-purchase questions.

[email protected]Please include your order number when your message is purchase-related.

Enviar un correo

Información de soporte

Helpful details before you contact the team.

How to Contact EazyProo

The fastest way to get help is to open a support ticket from your account. If you cannot access your account, use the contact options shown on this website and include the same email used during checkout.

Order and Delivery Help

For delivery questions, include your order number, checkout email, product name, and any order email you received. If the product was delivered to your account library, check your account before opening a ticket.

Activation Support

For activation issues, include the product name, edition, region where applicable, device operating system, screenshots of the error, and a short description of the steps you already tried. This helps support identify whether the issue is activation method, edition mismatch, region issue, or product review.

Payment and Duplicate Charge Questions

If your bank shows a pending or duplicate payment, include transaction ID, payment method, bank screenshot, order number if available, and the time of payment. Contact us before placing multiple new orders or opening a bank dispute.

Refund and Replacement Requests

For refund or replacement review, include the order number, product name, delivery status, activation status, screenshots, and the reason for the request. Support will review the case under the Refund Policy.

What to Include in Every Ticket

Order number if available.
Checkout email or account email.
Product name and quantity.
Screenshots of payment, delivery, or activation issue.
A clear explanation of what happened and what outcome you need.

Ayuda rápida

Resuelve problemas comunes al instante

These pages can give you the answer before you need to wait for a support reply.

Seguir un pedido

Review payment, processing, delivery, and completion details for every purchase.

Ver pedidos Ver tickets existentes

Continue a conversation, add screenshots, or check the latest reply from support.

Abrir mis tickets Guías de activación

Follow clear product-specific steps for downloading, installing, and activating your software.

Ver guías

Ayúdanos a resolverlo más rápido

Qué incluir en tu solicitud

A complete first message helps support investigate your issue without unnecessary back-and-forth.

Tu número de pedidoAvailable from the Orders page in your account.

El producto afectadoTell us exactly which item or license needs help.

Una descripción claraExplain what you expected and what happened instead.

Capturas del errorHide personal or payment information before attaching.

¿Necesitas ayuda con una compra?

Abre un ticket y vincúlalo directamente a tu pedido.

This gives support the information needed to review delivery, payment, and product details.

Crear ticket de soporte